Traveller
ClientAssurant & DragonPass
RoleUX/UI Web & App Design


Overview
Website and App design for Lifestyle Services Group Limited (LSG) in partnership with DragonPass.
LSG are one of the leading providers of lifestyle and protection products across Europe, serving over 11 million customers. Their products and services include mobile phone and gadget insurance, extended warranty and personal privacy protection, which they provide for many of the UK's most recognisable high street brands.
Solution
Customer analysis, one to one and group consultations, A/B Testing, interviews and workshops where held with customers, staff, and broader stakeholders to guide the development of the project proposal containing the analysis, requirements and solution for the digital 'rewards platform'.
Achievements
Sites and Apps now created for Absa, B Bank, Barclays, Barclays Mauritius, Coop RSB Group (Ulster Bank, Royal Bank of Scotland and Natwest),

14,000 signups per month (average)
App &b Portal

7 Organisations Worldwide,
Over 57,000 customers

850 Lounges Worldwide